Grosvenor Casinos
Grosvenor Casinos is an established UK operator with a history in land-based casinos dating back to 1970. It operates its online casino division under The Rank Group.
1970 · UK · The Rank Group · Active UKGC Licence
UKGC Licence: #38750 — View on UKGC Public Register
View Grosvenor Casinos website
Affiliate link — see our Affiliate Disclosure
CORPORATE & REGULATORY HISTORY
1970
First Grosvenor Casino opens in UK; land-based operation under The Rank Group
2004
Gambling Act 2005 enacted; Rank Group prepares for regulatory changes
2010
Online operations launched under Rank Group digital division
2013
UKGC online gambling licence issued
2017
Significant investment in digital platform and mobile product
2024
Operates 50+ land-based venues alongside online platform; GAMSTOP enrolled
REGULATORY INFORMATION
| Regulator | UK Gambling Commission (UKGC) |
|---|---|
| Licence Number | 38750 |
| Status | Active |
| Licence Type | Remote Casino |
| Verification Source | UKGC Public Register |
| GAMSTOP | Enrolled (Yes) |
| ADR Provider | IBAS |
SAFER GAMBLING TOOLS
Grosvenor Casinos provides the following safer gambling tools as required by UK Gambling Commission Social Responsibility Code: deposit limits (daily, weekly, monthly), session time limits, reality checks, cool-off periods, self-exclusion (site-specific), and registration with GAMSTOP, the national multi-operator self-exclusion scheme. Players can also raise complaints through an UKGC-approved Alternative Dispute Resolution (ADR) provider.
FREQUENTLY ASKED QUESTIONS
Yes, Grosvenor Casinos holds a current licence issued by the UK Gambling Commission. You can verify this on the UKGC Public Register at gamblingcommission.gov.uk.
You can self-exclude directly through your account settings on the Grosvenor Casinos website, or register with GAMSTOP (gamstop.co.uk) to self-exclude from all UKGC-licensed operators simultaneously.
UKGC-licensed operators are required to keep player funds separate from operating funds. The level of protection varies — check Grosvenor Casinos's terms for details. You can raise payment disputes with their ADR provider.
First contact Grosvenor Casinos customer support. If unresolved within 8 weeks, you can escalate to their approved ADR provider, details of which are in their terms. You may also contact the UKGC.
Our analysis uses data from the UKGC Public Register, Companies House filings, published enforcement actions, and the operator's own published terms and safer gambling documentation. Garcia Searching does not accept payment for inclusion or ranking.
Gambling involves risk. Only gamble with money you can afford to lose. If you feel gambling is having a negative impact on your life, please visit BeGambleAware.org or call 0808 8020 133 (free, 24 hours). 18+